Our conditions:

Minimal order:

By air - 7 boxes

By truck - it depends on the destination

Guarantee:

By air - immediately after the receiving the shipment from the airport.

By truck - the claims are accepted by the delivery and within 24 hours

Transport costs:

It depends on the destination

Other charges:

By air - 1 box=5,62 Eur, 6,05 Usd (higher price if we put heat packs into the box in the winter)

By truck - no other charges

Prices:

stable in the long term

Order:

fax it or e-mail it always till Thursday evening

Fishes/bag:

approximately as in the Packing column in our stock-list

Payment:

100% money transfer in advance (valid for new customers and transport by air)

By truck - Payment in cash

Delivery:

in the following week after receiving your order (Mo-Fr)

Transport box:

polystyrene foam box 60x40x40 cm

Weight of box - 15-16 kg (36lbs) and we put 11-15 bags into 1 box

Bags:

double bags 150-240x500/0,65 mm round corner-less bottom in blue colour

Packing:

oxygen atmosphere in bags closed with metallic clips

Water:

pH 6.8 - 7.3

pH 7.5 - 8.0/1000 uS (African Cichlids)

Please don´t hesitate to contact us 24 hours a day, 7 days a week!!!

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Biotoecus opercularis

Webdesign © Alena Fochrova 2001